Pure Pets Plus may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2016.
What we collect
We may collect the following information:
- first name
- contact email address
- demographic information such as zip code/post code, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We need this information to better understand your needs and provide you with the best service we can, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send you promotional emails about new products, special offers or other information which we think you might find interesting using the email address you have provided.
- Occasionally we may also use your contact information to communicate with you for market research purposes. We will only contact you by email unless you choose to provide us with additional information such as phone number or postal address. We may use the market research results to customize the website according to your stated interests.
Pure Pets Plus is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which requests permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie assists with the analysis of web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Pure Pets Plus website.
Links to other websites
Our website may contain links to other websites which we deem may be of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the website to which you are transferring. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and these same sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question for more detail.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on this website, we understand this to indicate your confirmation that you are happy for us to communicate with you by email for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. A small fee may be payable depending on your requirements. If you would like a copy of the information held on you please email to email@example.com with the Email Subject Line ‘Personal Information Required Please’.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.